Some players have experienced issues while trying to verify files in Genshin Impact. What seems to be happening is that when loading the game there is a file verification failure while loading. This happens when you download the game, usually on the launcher. What can you do to fix things so you can get going and play?
This happens at the launcher level when you load the game. If you have played the game before and are experiencing this error when trying to reload into the game, it is most likely due to server issues. It is better to close the launcher and try to load it again. You may be able to pass and start playing Genshin Impact. But if you can't, you might have to shut it down again and wait a bit later when the servers are a bit better.
Unfortunately, for those who receive an error like this when first installing the game, you probably had problems downloading. It has been noted that players who report issues with their launch not being able to properly verify their files when they first launch likely need to uninstall the game and then try again. The problem comes down to the fact that the program files are not going properly on your PC, so the only solution many have found is to start from scratch. This can be frustrating given Genshin Impact's slow download speed.
Those should be your two solutions to the problem. If you are unable to check for updates when you start the launcher, you can directly start Genshin Impact from your files. You need to find them on your hard drive and then search for the Genshin Impact app. Your PC avoids displaying the launcher and you launch directly into the game.
